Services

Securited credit cart paiement

Your order is directly redirected to our partner banks.Our website has a system of secured credit card payment on line which allows the consumer to scramble the transmission of his banking informations. The payment is directly made on line by a secured transaction, with the PAIMENT CIC’s system, to our partner, the SBCIC.

Customer service 7 days a week

To know more about your reservation, for any question about your order, contact us by email contact@bascovivo.com or +33 5 57 30 04 27, 7days a week from 9am to 6pm, French time.

Avaibility and prices in real time

Our website www.bascovivo.com provides real-time updated prices and dates.

Full transparency of customer's reviews

Bascovivo gives access to (all of) our customer’s reviews on line http://www.bascovivo.com/guestbook

Friendly moment guaranteed

Every tour is lead by Bascovivo’s guides, friendly and passionate by the Basque Country and its traditions. They will guide you during your tour by giving a lot of little attentions.